Refund Policy – Ali Mobile Wholesaler
Address: Moor Sambrial Near Railway Phatak
Phone: 0331-8268715
Email: sufyanali66770@gmail.com
1. What is your refund policy?
We accept refund requests for eligible items within 3 days of delivery.
2. What products qualify for a refund?
Items with manufacturing defects or incorrect deliveries qualify for refunds.
3. How can I request a refund?
Contact us via phone or email with your order details and reason for the refund.
4. What condition must the product be in for a refund?
Products must be unused, in original packaging, and include all accessories.
5. Are damaged or used items refundable?
No, items damaged by mishandling or improper use are not eligible for a refund.
6. Who pays for the return shipping?
Customers are responsible for return shipping unless the error was from our side.
7. How long does it take to process a refund?
Refunds are usually processed within 7 business days after inspection.
8. What is the method of refund?
Refunds are issued through the original payment method or store credit.
9. Can I exchange a product instead of a refund?
Yes, exchanges may be available based on product stock and condition.
10. Are customized items refundable?
No, customized or special-order products cannot be refunded.
11. Can I return a product without prior notice?
No, please contact our support team before sending any returns.
12. What if my refund is delayed?
If a refund takes longer than expected, please contact us at sufyanali66770@gmail.com.